Customer Testimonials
Friendly, Professional, Effective, responsive Buying and selecting the car was a pleasant experience with Phil Merza.
I was forced to buy a vehicle that I didn't pick. I told Kevin and Michael that my family and I all wouldn't fit in it and when I told Michael that I have to think about it he sat down and said what is there to think even though I told him that I needed a van or a three seater SUV he picked a tiny two seater SUV. When I paid with my debit card I ask Kevin if I could change he said no . Then he took me with Michael to sign the papers. It ... Read More DealerRater - Aug 7, 2026
Our sales adviser, Hunter, knew the vehicle extremely well. He took his time and helped make the deal happen. The courtesy and knowledge we received was above any other dealer we encountered. We also met Ken Ferrari. And again his caring and help was genuine. Thanks for keeping the lights on late.
My wife and I had a truly great experience buying our new vehicle at Jaguar Land Rover Schaumburg. From the very beginning, Lev Akdemir (our sales consultant) made the financing options clear, straightforward, and easy to understand. There wasn’t a lot of back and forth or pressure — everything was laid out cleanly before I even stepped into the dealership.
Once we arrived, the experience at the dealership itself was exceptional. The process didn’t take long and the entire visit felt smooth and professional. It’s rare to have a car‑buying experience that feels this relaxed and efficient, ... Read More DealerRater - Aug 7, 2026
Excellent It was an amazing experience, John and his staff were outstanding It was a great experience
I received excellent customer service from Austin Kushibab. He was kind, courteous and professional. He answered all of my questions, and my sales transaction did not take long.
Easy to work with. Accommodating. Easy purchase - made buying a pleasure would recommend to friends
Very professional and personal, helpful beyond and above. It was a experience 10 + I am very satisfied!
Professional smooth easy process with exceptional customer service Adam was very attentive and professional with exceptional customer service. He made sure that everything was a smooth easy process for me, helping me understand all the paperwork and how to properly use all the functions on the vehicle before driving off the lot.
The service is not good, they didn't clean my car, that's why I took it in:(
100% Fair no haggling upfront at all levels. Lev was great! Glad I went there
My salesman Phil stopped communicating once I bought my car. 3rd car I bought from this dealership Disappointed on how this was handled Thank you
Throughout the process, the dealership staff, notably David, were efficient and communicative - which was appreciated.
Superb service from the entire team here, they looked after us so well, before, during, and after the deal.
Lev was professional, courteous and knowledgeable. He gave me a very fair price for my trade in vehicle. I was very happy with the whole experience.
Great dealership. They know their products they were very cordial and answered every question that me and my wife had which led us to buying a Range Rover Sport from.
Excellent buyer experience, exceptional facility and superior staff all around. I recommend anyone to purchase their next vehicle from Land Rover Schaumburg IL.
Elijah was very kind, communicative and helpful. Got me the car I wanted and has made me certain to come back to this dealership for any car purchases and recommend my friends. Very respectful, very kind and everyone made the experience feel like an event not just a car sale
I thought the sales approach was balanced; the facility is clean and organized; quality vehicles
Phil was superb. He did a fantastic job. I would rank him five star plus
Salesman Chris Anderson was very professional & helpful. Only negatives were: car delivered today with no owners manual , and 1 key did not work because of old battery.
Flexible, willing to do the work to find the car I wanted Open and transparent communication on pricing
My experience with the dealership and Chris Anderson has been easy, enjoyable. He always answered my questions promptly. Chris has been a great Salesman to work with. I am grateful for that. He has always been professional, kind and knowledgeable. Thank you Chris Anderson!
Courteous, knowledgeable, non pushy. They are in it to make money, we probably got a fair deal, would have liked a better one but doesn't everyone?
Austin was great to work with. He understood exactly what I was looking for. In addition, he was very knowledgeable, easygoing, & a breath of fresh air compared to previous dealers I had worked with.
Best car buying experience ever. I felt comfortable and not pressured. Very attentive and thorough
Very easy, fast. Seemed very honest and honorable. No more to say Whisky tango foxtrot
Great experience. David was amazing. Made the experience straight forward. Was very knowledgeable. Remembered me from my last visit. Stan was great to work with and made the paperwork a breeze. Hunter was a wiz at the tech stuff Thank you all.
Very professional and always answer questions promptly They even set up the transport of my car from IL to TX.
Excellent selection of vehicles. Professional, attentive and courteous staff. Elijah was the best and was very patient. Michael was also very helpful. Will defiantly refer my friends to them.
The team at Ziegler Land Rover was outstanding. They answered all of my questions and provided a great value.
I have purchased more than 19 vehicles from this Dealership and every single time I was completely satisfied with my purchase and service.
Excellent service! Elijah was amazing, as well as Hunter they were knowledgeable, friendly, professional and so nice to work with
Kevin (the salesman) was extremely unprofessional. He requested my social security number multiple times over the phone. He left early, knowing I was interested in purchasing and did everything humanly possible to dissuade me from purchasing as he knew he would not receive the commission. He claimed to have run my credit and stated I was denied due to having “bad credit”. After I told him I was still going to test drive the unit he tried his best to talk me out of it stating there was no point because my credit was so bad, I wouldn’t get ... Read More DealerRater - May 5, 2026
We’ve worked with Adam for many years! He provides exceptional customer service with none of the usual pressure you get from other car dealers.
Making the trade could not have been easier. Lev Akdemir was wonderful and so helpful. Everyone I encountered was friendly and willing to help. Nothing was high pressure. Things were explained to me very clearly and in-depth. I will recommend JLR Schaumburg to anyone who asks.
My experience with Kevin gave me entirely new perspective on buying a car. I used to cringe at the thought of car shopping. Now I enjoy it. Kevin made it the highlight of my year. I may go back every couple weeks to say hello. I will be getting my next car from Kevin.
Good, professional customer service. I highly recommend this dealership. Sam Bedro was very helpful , I would call on him again. Highly recommended
It was a very easy and smooth process. Hunter was great to work with. Highly recommend!
We are extremely happy and excellent experience. We would highly recommend this dealership and the entire team.
Awesome facility, great inventory and the best salesperson I never have deal with before Thanks for everything
Quick buying process. Got best loan interest rate. Clean show room and bathrooms. Good coffee machine.
My experience with Land Rover Schaumburg was nothing short of excellent. Elijah was incredibly helpful, attentive, and a delight to work with. He was transparent and took the time to answer all of my questions and concerns. I highly recommend this dealership, everyone there contributed to a smooth and enjoyable purchasing experience.
Great experience! John and Team are A+ to work with! Very smooth process and great experience.
We enjoy the luxury experience at Land Rover. We enjoy our Rover vehicles very much.
Had a great experience from test drive to final purchase working with Phil Merza. Phil was empathetic from the first and walked us through the decision making process making it easier to land our choice !!
Sold me the car without spare tire nor any inflation kit! I travel a lot and feel insecure without any!
Never have I had such a positive experience at a dealership. It started with something as simple as opening the doors for me, my wife and our baby girl in a stroller to get us out of the cold. From then on, it was nothing but courtesy, kindness and patience. Sam Badro was our client advisor and we are so glad he was there to open the door and welcome us. Sam right away knew what we were looking for and helped us navigate the vehicle selection process with ease and professionalism. He was so patient with us as we ... Read More DealerRater - Mar 15, 2026
The experience I had at the dealership was the best I’ve ever had at any dealership! David was superb, very knowledgeable, helpful and extremely friendly! I would recommend anyone to shop here!
Highly professional and knowledgable about the product. Excellent customer service communications and responsiveness. Thanks for your help getting us into our new Disco!
This was one of the smoothest car buying experiences we’ve had. Sam was great to work with!
Ive had a great experience working with Lev’Akdemir! He worked with me through out the entire process I recommend him to anyone who’s looking to purchase a Vehicle thanks for your Amazing Business!
Quick, courteous staff. Knowing the needs of the client and effectively handling to the fullest satisfaction.
Professional and highly knowledgeable. Exceptional experience when purchasing our Velar. Extremely professional and knowledgeable experience.
It was easy and wonderful Sam was very easy to work with, everyone was/is very kind and answered every question
Working with Sam was so easy. Answered every question sometimes before we even asked. I would definitely buy from this dealership again. Great experience
Kevin was the consummate professional, no hard sell, great knowledge of the vehicle and understanding of what I was looking for
Incredible staff and service! I purchased online and the car was delivered to my workplace the same afternoon! The convenience and customer service are absolutely the best!
Amazing He is a great man. He helped make my car perfect. I'm on vacation.
Purchased the vehicle remotely. Service before pickup was very good and I was treated very well at the dealership and they were very accommodating when my wire transfer of tunds was delayed. A great experience.
Tom was great doing what he could to make everything easier for me. He sent me different carriers so I could check prices. Periodically check on car transport to make sure car was received. Very helpful.
We had a great sales person who was responsive and knowledgeable. He went out of his way to bring us the car and teach us about it.
Overall a great process. We were in and out of dealership in a half hour. Everyone was very efficient and very helpful.
I have been apart of your Dealership for several years I am always ready to recommend the service from all employees, if it’s just bragging about the coffee or how great every one is. It is a pleasure working with and talking with all.
Excellent service received at this dealership. Kevin is an excellent sales representative and he did everything possible to make our visit and experience a memorable one.
From start to finish the experience was amazing. Gave me all the knowledge to help make my decison prior to the purchase. Quick & easy once I pulled the trigger. Super friendly & helpful before, during and after the purchase.
They work with me on the price They gave me the best deal on the Range Rover
Easy to work with. No high pressure. Minimal “gotta check with my manager” manipulation tactics. Knowledgeable and professional sales person. All in all a much more comfortable experience than many of my previous car buying experiences.
The whole process was great. Tom, Stan and Mr. Nelson were all very nice and helpful. I would definitely recommend buying from them.
Our buying experience was the best we ever had. David was awesome and very helpful in dealing with our wants and needs. It was a very smooth process. We would highly recommend him to anyone looking for their next vehicle.
I had a great experience at Jaguar Schaumburg! Phil, Stan, and Hunter are amazing. I love my new F-Pace!!! If you’re looking for a new car go see Phil! Thank you guys
Very professional and very knowledgeable about the car Answered all the questions ; never felt rushed or that I was being squeezed to make a sale
Great customer service, professionalism & follow up throughout the process. Phil was the difference, great follow up and communication, he even took a video and emailed it to me while I was overseas with a 6 hour time difference.
Top Rated Dealership that I have purchased 9 vehicles from. Excellent Staff and Sales Team.
David and the whole team were great to work with, even did some special touches, would definitely work with them again, great experience!
Phil Merza is a true professional with amazing customer service. Wonderful follow up and communication.
Very friendly and honest. Helpful people and they made us happy. Thank you all all
Lev is amazing! Extremely intelligent, very courteous and responsive! Best sales guy ever!! Will definitely buy again from him!
I had an outstanding experience working with Philip at Land Rover of Schaumburg, and I can confidently say this was one of the smoothest and most enjoyable vehicle-buying experiences I’ve ever had.
From the very beginning, Philip stood out for his professionalism, knowledge, and genuine approach. He took the time to truly understand what I was looking for rather than pushing me toward something that didn’t fit my needs. He was patient, attentive, and incredibly easy to communicate with throughout the entire process. Every question I had—whether it was about vehicle features, trims, performance, or pricing—was ... Read More DealerRater - Dec 17, 2025
It was a pleasure working with Kevin, JP, Steve, Benito and Stanley. All my concerns were addressed promptly.
Communication and passion to his job is appreciated Communication and passion to his job is appreciated . Follow up Helping mind More detail
Very attentive, prompt, and followed through with all promises. Also very accommodating of my special circumstances.
3rd vehicle I've purchased from this dealership and the experience has been very good. David listened and worked with us to the best of his ability.
Everyone was great. I had a great buying experience. Highly recommend this store for future purchases.
I purchased a 2020 F-Pace SVR from Jaguar Schaumburg. My buying experience was Outstanding from Start to Finish. It started with an Email to set up an Appointment with David Kaminski for a Test Drive. I knew half way through the Test Drive I was going to buy it. David is Very Knowledgeable with the Jaguar Product Line. I was Very Impressed with David and The Staff! They answered all of my questions and I never felt pressured or persuaded. It was by far the Easiest and Streamlined Purchase that I have ever Experienced. If you're looking for a Dealership ... Read More DealerRater - Nov 15, 2025
Everyone was great ! Made the buying process very easy. Explained everything in details. Great group of guys !
Prompt service and friendly staff The whole team met me and made me welcome Boring survey!
We just had an excellent experience with Schaumburg Land Rover and more specifically with Phil Merza. My wife and I stopped in to see what vehicles were available and that is when we met Phil. They didn’t have the specific model and build my wife was looking for, but Phil gave us his card and let us know that he would help us locate the specific vehicle. Several days later Phil checked back in with us to let us know he had the vehicle and invited us back in for a test drive. When we arrived Phil had the ... Read More DealerRater - Oct 30, 2025
The ease of buying a car from your couch. Sam made it happen. Definitely refer him and this location. Thank you.
Steve was attentive and personable. He was not pushy, but knew the car we were interested in. The finance manager was also easy to work with
Search the entire Land Rover dealership network for the best deal. Called them to convey my desired payments and they came back with an even better offer than I had asked for. No back-and-forth just their best deal out of the gate and made everything easy and seamless.
Highly recommend dealership with top level of customer service. Experience professional staff. Luxury brand with great team.
I was happy with the service provided by TOM and the team at the dealership
I had the best experience with the dealership especially with Mr lev Akdemir he went through everything made me comfortable and I will definitely purchase my next vehicle from them
Easy to work with. No high pressure tactics. Fair pricing. Took care of post purchase issues.
Helpful and friendly staff, dealership offered trade in value for our car higher than other dealerships and carmax, did not feel pushed to buy. Would recommend to anyone who wants a Range Rover.
Alex Olney was a pleasure to work with. Had a question about the car after he had already left, he went back to the dealership and got me my answer. That’s top notch Customer Service!! This was also an internet purchase so he could have blown me off but didn’t.
Easy and straightforward to work with! Would buy from them again without hesitation. Love our car!
Phil Merza was an excellent sales advisor to work with, made for a straightforward and smooth transaction from start to finish. Hat tip to finance as well for being so efficient and professional. Haven’t had a better sales experience to date!
Seamless experience fron the online ad, obtaining pertinent information prior to in person visit to make time at the dealership as short as possible. Only had long wait at dealership bc Finance employees had other customers. My new vehicle was ready, waiting, detailed and clean upon arrival. Alex made the purchase experience extremely easy.